Payless Car Rental Reviews
(Rated by 11 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.6
- Return Policy4.0
- Customer Service4.7
- Price & Quality4.5
- Shipping & Delivery4.8
Recent Customer Reviews (11)
Georgina Cross
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Daniel Webster
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Carolijn Hahn
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Louie Graham
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Dieter Seiler
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Robert Meier
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Monika Hahn
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Stefanie Mahler
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Franziska Meyer
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Bertha Ibragimov
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Payless Car Rental Pricing
Economy (New York daily)
$36/day
Compact (New York daily)
$35/day
Intermediate (New York daily)
$35/day
Standard (New York daily)
$40/day
Underage Surcharge (21-24)
$25/day
Additional Driver Fee
$13/day
Credit Card Hold
estimated rental amount plus up to $250
Debit Card Hold
estimated rental amount plus up to $300
Payment Methods
Accepted Payment Options:
Prices for items on Paylesscar.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Payless Car Rental credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Payless Car Rental Pros & Cons
Pros
1
Low Prices: Payless Car Rental often offers competitive prices, especially for advance bookings.
2
Airport Shuttle: They provide a complimentary airport shuttle service, which is standard for many airport rental car companies.
CONS
1
Poor Customer Service: Many customers have reported negative experiences with customer service, including inconsistent information and unhelpful representatives.
2
Hidden Charges: There have been numerous complaints about hidden charges, such as extra fees for insurance, gas, and other services that were not clearly stated.
3
Unreliable Availability: Payless Car Rental has a smaller fleet, which can lead to a higher likelihood of no cars being available, especially at busy airports.
4
Negative Reviews: The company has an average rating of 1.5 stars from 8784 reviews on Yelp and 1.4 stars from 290 reviews on PissedConsumer, indicating widespread customer dissatisfaction.
5
Lack of Perks: Unlike other rental companies, Payless does not offer many perks or add-ons, such as membership rewards or expedited check-out lines.
Payless Car Rental Features and Benefits
Features
Emergency Sickness Protection (ESP)
Covers medical expenses for international renters visiting the U.S. due to sickness.
Loss Damage Waiver (LDW)
Avoids paying for damage to the vehicle with no additional out-of-pocket expense.
Personal Accident and Effects Insurance (PAE)
Protects against accident, injury, and loss to personal property.
Supplemental Liability Insurance (SLI)
Provides coverage against third-party injury and property-damage claims, with updated limits of $300,000 effective January 1st, 2025.
Payless Extended Roadside Assistance
Offers 24/7 help for roadside emergencies, including holidays.
AARP Members
Save 5% on leisure daily, weekly, weekend, and monthly base rates, plus get a free upgrade on compact through full-size car class bookings.
Payless Perks
Offers additional savings on already low rates, quick reservations, and more.
GPS and Child Safety Seats
Enhance the rental car experience with various products.
E-Toll Services
Provides a faster and seamless ride with e-toll services.
Global Customer Service
Available 24/7 for assistance with reservations and other queries.
Variety of Car Classes
Offers economy, compact, intermediate, standard, full-size, premium, luxury, and mini-van options, with specific makes and models varying by location.
Hand Controls
Provided at no additional cost, but availability must be verified before reservation confirmation.
Special Equipment Requests
Can be requested through the customer service number, with a response within 72 hours.
Personal Auto Policy
Assumes that your personal auto policy will cover all liability claims for injuries to others, keeping costs down and passing savings to customers.
Optional Personal Effects Coverage
Provides insurance for the actual cash value of personal property against loss or damage during the rental period.
Low Prices
Often offers competitive prices, especially for advance bookings.
Airport Shuttle
Provides a complimentary airport shuttle service.